Users of QuickBooks Desktop are reporting that it is crashing after the most recent Windows X (Windows Ten) Updates (within the last few days) were installed on their Computer. I personally am aware of one of my large Enterprise clients experiencing this for those workstations where the updates were installed on one night, and where those workstations where the updates had yet to be scheduled for updates Enterprise ran normally.
The Unrecoverable Error was being reported by users at different QuickBooks activities but most noted when attempting to Email (and no this is not the same error as experienced earlier this year following another Windows update). Even when you attempt to check the Send Forms Preference after this latest Windows update QuickBooks is crashing with the Unrecoverable Error as soon as you select the Send Forms option.
After spending several hours working through diagnostics and the standard protocols to identify that the problem was not related to either the file, or the user account, or even the QuickBooks version (release), or other parameters it clearly boils down to issues between QuickBooks and Microsoft Windows (components). But attempts to repair QuickBooks as well as the major Windows Components like Microsoft.Net-framework, Microsoft MSXML, and Microsoft Visual C++ had no impact upon this error.
By the way, I also spent a few hours with QuickBooks 'Diamond Level' Technical Support but they were not able to assist with a resolution either citing, "Murph, you have pretty much tried everything in the book... we will keep exploring the problem and let you know if we find anything."
As I said, you can uninstall and clean install QuickBooks all day and there isn't any resolution. Removing the last Windows update didn't seem to help either, it appears that even though you can remove that most current update set, something is left 'missing' or corrupted that nothing seems to resolve with one exception.
On one of the corrupted workstations we 'removed Windows completely', and then reinstalled Windows X (Ten), an undertaking not to be performed without serious consideration of the consequences since it means that essentially all of the computer's programs and much of the data will need to be restored. But when we did reinstall QuickBooks the problem was solved, of course the time needed to then fully restore that workstation to it's prior condition (less the problem with QuickBooks) was considerable even with backups and other resources at hand. So I am NOT recommending this option, especially for the light-hearted.
If you have started experiencing this newest problem following a Windows X update within the last few days then please consider posting your experiences in the comments to this article.