To help customers maximize the value of the suite and accelerate adoption, Oracle NetSuite has announced NetSuite Guided Learning, which provides step-by-step guidance embedded in NetSuite to help educate users about system functionality and features.
Available to all NetSuite licensed customers at no additional cost, these contextual learning guides help businesses leverage the full capabilities of the suite and reduce time spent on training.
“To fully maximize software investments and adapt to evolving needs, David Rodman, Senior VP of Customer Success, Oracle NetSuite, says businesses must provide employees continuous learning opportunities.
"This requires expert training resources and support that is accessible, convenient, and comprehensible—all of which may not be available in-house,” Rodman says. “NetSuite remains committed to expanding continuous learning support for our customers to help run their businesses better. Whether on-boarding new users or adopting more features, NetSuite Guided Learning offers customers immediate access to resources that allow employees to build their skills.”
NetSuite Guided Learning includes the following:
- Role-based guides — These introductory guides offer role-specific resources to help users learn about their dashboard and available tabs. For example, a user with a sales team role can learn more about where to find the latest information on leads and activities.
- Key task guides — These interactive guides showcase key NetSuite features that help users maximize productivity and efficiency. For example, a user can find help for how to personalize a dashboard or create shortcuts in NetSuite.
NetSuite Guided Learning (graphic provided by Oracle NetSuite)
Additional learning and support resources can be accessed from any guide:
- NetSuite MyLearn — A digital learning platform with access to personalized learning paths, on-demand modules, live interactive webinar training and practice environments.
- SuiteAnswers — A comprehensive knowledge center with searchable access to support articles, help topics and training videos.
- NetSuite Support Community — A global, online forum that allows customers, partners and developers to ask questions, get information on updates and make new connections in the NetSuite community.
The new NetSuite Guided Learning is planned to be available in 27 languages to provide learning and support to all NetSuite customers within the next year.
For more information, visit this official Oracle NetSuite website.
Disclosures:
Feature content (including visuals) were adapted from Oracle NetSuite source materials, including the official NetSuite Guided Learning press release. Source material based content appearing within this Insightful Accountant feature is provided solely for educational purposes.
Oracle NetSuite provides an integrated system including financials, Enterprise Resource Planning (ERP), inventory management, HR, professional services automation and omnichannel commerce to more than 36,000 customers in 217 countries and territories.
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