Should you always fight chargebacks?
When a chargeback pops up, your knee-jerk reaction might be emotional. You may feel angry or upset and want to fight back. Unfortunately, chargebacks are ultimately designed to favor cardholders, not merchants, and there are some cases when putting time and money toward overturning a chargeback will be a losing battle.
Here’s everything you need to know about fighting chargebacks the smart way: when to square up and when to step down, and how to protect your business in the long run. Here are four questions to help you decide when to fight chargebacks.