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Get More Positive Reviews, Referrals, and New Revenue with Customer Journey Mapping
Speaker - Blake Grewal
1 CPE Credit Available
Field of Study - Computer Software and Applications
Do you ever feel like you are guessing at growth or unsure where to find new leads? Join Blake Grewal, Owner of Customer IQ, to learn the benefits of customer journey mapping and how it can help your firm build better client experiences and turn those experiences into growth for your business. Each participant is eligible for a free customer journey map from Blake and the Customer IQ team.
Learning Objectives:
After attending this session, attendees shall:
- Identify points of your client journey where you are leaving money on the table at.
- Determine which touchpoints are the most important for your clients
- Learn the latest client experience trends
Cost: Free
CPE Credits: 1
Subject Area: Computer Software and Applications
Course Level: Basic
Instructional Method: Group Internet Based
Prerequisites: None
Advanced Preparation: None
Who Should Attend: CPA, Bookkeeper, Accountant, Enrolled Agents, Tax Preparer
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