First impressions count. How you gain new clients and begin a working relationship with them is essential to achieving success and delivering a brilliant service. Without a strategic onboarding process, your clients are likely to have an experience that will make them doubtful and ultimately cause them to leave. On the flip side, with some thought and the right tools, your client onboarding process can boost your efficiency, reduce churn and scope creep, and gain you more clients.
Here is a guide to client onboarding. And for more information on this topic, join Jennie Moore on Tuesday, April 28th to gain a deeper insight on how your client onboarding process will optimize your client's experience, and get you paid almost immediately! Register here for the webinar.