How do you make your client's life easier?

Clients are busy. If you really care about your clients, you should be thinking about ways to make it easier for them to work with you. The last thing they need is more busywork from their accountant. When constructing your digital front office, never lose sight of the client experience. Always consider, “Does this work how clients want to work?” “Does this make their lives easier?” And if you don’t know the answers, they’ll tell you themselves. You just have to ask, like we did.

Check out this story about Alaska Cake Studio adopting new processes that really helped their customer experience.

Learn more about Liscio in this webinar with Chris Farrell on December 12, 2019 at 4:00 p.m. Eastern Time, "Is Your Digital Front Office Client Friendly?"