Tax professionals face mounting pressure, complex regulations, tight deadlines, and clients expecting flawless execution. Many practitioners fall into the trap of doing everything themselves, believing they're the only ones who can get it right. But this approach creates bottlenecks, burns you out, and limits your practice's growth potential. The solution lies in combining effective delegation with systems thinking to build a more resilient, sustainable practice.
Understanding What Holds You Back
Before you can delegate effectively, recognize your self-sabotaging patterns. Are you the isolationist, handling every tax return solo? The hero, swooping in to fix every problem? The interventionist, insisting on reviewing every detail? These tendencies stem from fear of losing clients, making mistakes, or appearing less competent. But consider the real cost: your time, your team's development, and your ability to focus on strategic growth.
Your energy is your most valuable resource. When you delegate, you redirect it toward high-impact work like client advisory services, practice development, and complex tax planning. Everything beyond core strategy, hiring decisions, and resource allocation can be delegated.
Thinking Beyond Individual Tasks
Too often, tax practitioners focus on perfecting individual deliverables: the return, the memo, the client letter. But innovation in your practice doesn't require new products or services. Instead, think about flows and relationships within your system. How does work move through your practice? Where are the friction points? How do team members interact with each other and with clients?
Consider the larger ecosystem. When you zoom out, you might realize that your obsession with perfection on routine compliance work creates collateral damage such as burned-out staff, missed business development opportunities, and clients who never receive proactive tax planning because you're buried in details.
A Practical Approach Forward
Start by defining your desired future state. What role do you want to play in your practice and for your clients? Perhaps you envision becoming a trusted strategic advisor rather than just a compliance provider. This North Star guides your delegation decisions and helps you frame problems differently.
Begin with simple, routine tasks like quarterly estimated tax calculations, organizer preparation, basic research on familiar topics. These quick wins build confidence and prove your team's capabilities. Look expansively for people to delegate to: emerging team members eager to learn, contractors during busy season, or technology solutions for repetitive work.
When delegating, be clear about outcomes but flexible about methods. Set expectations, provide context about why the work matters, and then step back. Check in strategically with focused questions: "How are things going? What roadblocks do you face?" This keeps conversations solution-focused without micromanaging.
Progress Over Perfection
Remember that work completed 80% as well by someone else frees you for strategic initiatives worth far more than that 20% difference. Systems thinking teaches us that small, consistent changes create sustainable transformation. Each successful delegation builds momentum, develops your team, and moves your practice closer to your vision.
The goal isn't perfection. It's progress, and delegation is your tool to get there.
Christine Gervais is a licensed CPA, using her skills to help businesses grow and achieve their fullest potential. Christine has a Master’s degree in accounting from Southern New Hampshire University in addition to holding her CPA license for over a decade. Notably, Christine is a nationally recognized speaker providing education to other CPAs on how to best serve clients as well as instruction on a wide variety of topics for business owners on how to maximize success. Christine prides herself on the value she can bring to clients with her extensive tax knowledge and provides strategic, forward-thinking financial strategies to help clients grow. When not behind her desk, you can find Christine spending quality time with her daughter and stepson or tending to the family’s excessively loved farm animals.
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