A QuickBooks user asked us: "I have been using QuickBooks Enhanced Payroll for QuickBooks Desktop, and my payroll has been working just find. Today, when I started to do my bi-weekly payroll, I noticed that Federal Withholding and some other taxes were not computing for everyone. What do I do?"
If you are certain that your 'payroll subscription' is active, which you can check that from the Account/Billing Information sub-menu within the My Payroll Service menu item under the Employees Menu (as seen below), then the problem is with what I term a 'clogged payroll update'. Of course if your subscription has gone inactive, then it's time for a renewal.
Payroll Service Subscription
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