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One type of technology has proved to be extremely helpful when it comes to meeting these expectations in a personalized and friendly way. Automating your back-office procedures and utilizing business intelligence through professional services automation, or PSA, software is a foolproof way to make your firm more efficient and keep your clients satisfied.
Client satisfaction, or client relationships are the lifeblood of the accounting industry. If there isn’t trust and goodwill between you and your clients, you’re skating on thin ice.
Rising customer demand, increased speed to market requirements, and hard to find talent are transforming the professional services industry. PSA tools empower firms to access the information needed for rapid and intelligent business decisions. Capabilities like project management, financial management, and resource planning enable firms to increase visibility, identify new opportunities, and allocate talent.
Join Forrester Vice President and Principal Analyst Margo Visitacion for a complimentary webinar to discuss these issues on Wednesday, July 26. She will present current trends, opportunities, and threats to the professional services industry, and how the evolving PSA landscape can help services firms differentiate themselves from their competition.
This webinar on Thursday, July 26 at 12:00-1:00 p.m. EST, is for executives, principals, owners, and managers from every professional services field will find this presentation illuminating and useful.
To learn more about the BQE & Forrester Webinar and to register, click here.